Got a Question? We're Here to Help.

Fast replies from a real local team.

Questions? Send us an email

We can help with:
• Fitment questions
• Order tracking & delivery
• Installation tips
• Warranty or quality concerns

Contact infomation

Support Hours

Mon - Fri, 8:30am - 10:30pm,
Saturday, 8:30am - 10:30pm,
Sunday, 8:30am - 10:30pm

ABN: 96 894 763 808
Lock'd Car Security

Product FAQs

The Lock'd Car Defender is a steering wheel lock that installs in seconds and makes thieves think twice. It's bright, visible, and signals that your car is too much work.

It fits 99% of cars, utes, and 4WDs on Australian roads - from older Commodores to the latest Rangers.
Not sure? Send us your make, model, and year at support@getlocked.com.au and we'll confirm it for you.

With enough time and the right tools, a determined thief could eventually defeat any lock. But most car thieves want in and out fast - they're not showing up with angle grinders. Our hardened steel cable would require serious equipment and 10+ minutes of loud, obvious work. When they see that bright lock, they'll move on to an easier target.

Not at all. We know that if a lock is difficult to use, it won't get used. That is why the Car Defender features one-hand, simple locking that allows for a quick 2-second application.

Absolutely not. We stand behind our engineering with a zero-jam guarantee. Our device features a reliable locking mechanism specifically built to eliminate the fear of faulty locks or accidental lockouts.

The lock is designed with a protective sleeve to prevent scratches on steering wheels during normal use.

Yes. Every Lock'd Car Defender comes with 3 keys in total. We make sure to provide these extras so you can share access with other family members or simply keep a spare in a safe place for total peace of mind.

Shippping & Return FAQs

Orders ship within 1 business day. Once dispatched, metro areas typically receive delivery in 1-4 business days, while rural and regional areas take 3-7 business days. You'll get tracking via email - it becomes active within 12-24 hours once Australia Post scans your parcel. 99% of orders arrive within these timeframes.

We offer a 120-day warranty from delivery. If your lock is defective (jammed mechanism, faulty cable, keys not working) or doesn't fit your vehicle properly, you can return it for a full refund or replacement. Contact us at support@getlocked.com.au for further inquiries.

Free standard shipping Australia-wide on all orders. No hidden fees at checkout. The price you see is what you pay.

Yes. Fitment issues are covered under our 120-day guarantee. You'll need to cover return shipping for fitment returns, so we recommend checking with us first if you're unsure - we can confirm if it'll fit your vehicle. Once we receive your return, you'll get a full refund within 24-48 hours.
Contact us at support@getlocked.com.au for further inquiries.